This Service Charter is a symbol of commitment that we want to show to our people and all stakeholders within Umzimvubu Municipality that we are serious about issues of efficiency and commitment in delivery services to our people. Our intention is to inform and communicate with our people on the following issues:
  • The services that we are rendering;
  • How those services can be accessible by the people;
  • Steps that people can take if they are not satisfied with our services;
  • How to reach us.